european commision

On 21 December 2012, the European Commission published a Code of EU Online Rights (the “Code”) as part of its on-going Digital Agenda for Europe initiative.  The aim of the Code is to set out in a single, user-friendly document the minimum rights of consumers in the digital environment.  European consumer rights arise under a number of different EU laws, including laws relating to electronic communications, data privacy, e-commerce and more general consumer advertising and protection rules.  The Code summarises pre-existing legal rights from a variety of these source laws, but the Code itself is not a legal document.  The Commission hopes that by raising awareness of these rights, the Code will inspire trust and confidence in consumers when they make use of online resources.
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